Privacy Policy
1. Introduction
Welcome to TrackHabit. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our platform. Additionally, this policy outlines how we handle subscription-related data, including billing and refunds.
2. Information We Collect
- Personal details such as name, email, and company information.
- Usage data like login times, activity logs, and interactions within the platform.
- System-generated data such as IP addresses and device information.
- Subscription details, including billing history, payment method (excluding full payment details), and transaction status.
3. How We Use Your Information
- To provide, operate, and maintain our services.
- To improve user experience and enhance platform security.
- To communicate important updates and notifications.
- To manage subscription billing, renewals, and refunds.
4. Data Protection & Security
- We use industry-standard encryption and security practices.
- Access to user data is restricted to authorized personnel only.
- Users are responsible for maintaining the confidentiality of their credentials.
5. Sharing Your Information
- We do not sell or share your personal data with third parties without consent.
- Information may be shared with legal authorities if required by law.
- Subscription-related details may be shared with payment service providers for processing payments and refunds.
6. Subscription & Refund Policy
- Subscription-related data, including payment details, is securely stored by our payment processing partners.
- Subscription fees are generally non-refundable, except in cases where technical issues prevent proper platform access.
- Refund requests must be submitted within 7 days of the subscription start date.
- Approved refunds will be processed within 10-15 business days.
- We reserve the right to deny refund requests if the service has been used extensively.
7. Your Rights & Choices
- You can update or correct your personal information.
- You may request data deletion in accordance with company policies.
- You have the right to opt out of promotional communications.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any major changes will be communicated to users.
9. Contact Us
If you have any questions, reach out to [email protected].
By using our platform, you consent to this Privacy Policy.